KUFH Manager- Grade 11 at Kenyatta University (Nairobi)

KUFH Manager

Job Description

This position supports the day-to-day leadership of the university funeral home, balancing operational oversight with client service delivery. The Manager works closely with the Director to ensure services run efficiently, staff are coordinated, and clients receive professional, compassionate support during sensitive moments.

Key Responsibilities

• Support supervision of staff to ensure coordinated service delivery
• Maintain high standards of cleanliness and facility presentation
• Provide guidance and resolve client concerns professionally
• Contribute to development and execution of strategic plans
• Support performance management and staff development initiatives
• Monitor market trends and improve service delivery processes
• Coordinate quality management systems within the directorate
• Assist in identifying opportunities to increase revenue streams

Qualifications & Experience

• Minimum of 5 years’ experience in funeral home management or supervision
• Bachelor’s degree in business, marketing, PR, or related field
• Master’s degree in business, public policy, or related discipline
• Proficiency in Microsoft Office applications
• Knowledge of quality management systems
• Strong leadership and interpersonal skills

Method of Application

Applicants are required to submit their certificates and testimonials by writing directly to:

Deputy Vice Chancellor (Administration & Finance)
Kenyatta University
P.O. Box 43844 – 00100
NAIROBI

All applications must be received on or before 10th April 2026.

A competitive remuneration package, including basic salary, house allowance, and medical cover as per the University Scheme, will be offered to the successful candidate.