Mortgage Lead Generators (Kisumu and Coast Regions) — Absa Bank Limited (Kisumu)

Mortgage Lead Generators

Job Description

Mortgage Lead Generators are responsible for originating and converting qualified retail banking leads at Absa Bank Limited. The role focuses on direct sales, customer engagement, and accurate processing of mortgage and retail banking products. The position operates within defined sales targets, compliance requirements, and service standards.

Key Responsibilities

• Generate and convert quality mortgage and retail banking leads
• Conduct direct sales and cross-selling of retail banking products
• Explain product features and campaign offerings to customers
• Complete account opening and loan application documentation accurately
• Perform financial analysis and statement reviews for loan applications
• Manage customer queries and complaints related to account and loan services
• Escalate unresolved issues in line with service level agreements
• Ensure compliance with KYC, AML, and internal risk controls
• Maintain accurate sales records and performance reports
• Participate in team knowledge sharing and development activities

Qualifications & Experience

• Further Education and Training Certificate in Business, Commerce, or Management
• Experience in direct sales or financial services is an advantage
• Strong customer engagement and communication skills
• Ability to meet sales targets in a structured environment
• Working knowledge of retail banking compliance requirements

Method of Application

Apply via:  Absa Bank Limited on absa.wd3.myworkdayjobs.com