Relationship Officer – Chinese Desk (Mandarin Speaking) — Sidian Bank (Nairobi)

Relationship Officer – Chinese Desk (Mandarin Speaking)

Job Description

The Relationship Officer (Chinese Desk) provides specialized financial support to Chinese-owned businesses. This role involves assisting Relationship Managers in managing portfolios, identifying financial solutions, and maximizing profitability. The officer is responsible for credit reviews, risk evaluation, and ensuring the quality of the loan book. Fluency in Mandarin is essential for effective communication and relationship building with Chinese clients, ensuring all audit and compliance standards are strictly met.

Key Responsibilities

• Grow the Chinese business portfolio through new client acquisition and product cross-selling.
• Cultivate relationships with Chinese clients, anticipating their needs and offering tailor-made financial solutions.
• Conduct credit reviews and comprehensive analysis of facility requests as per bank policy.
• Monitor the perfection of securities and ensure accurate documentation for all loan applications.
• Manage credit administration tasks, including tracking PAR, excesses, and collateral.
• Ensure strict adherence to KYC, AML, and other regulatory compliance requirements.
• Provide excellent customer service, responding to non-investigative queries within the same day.
• Conduct regular client visits to assess business activities and provide post-visit analysis reports.

Qualifications & Experience

• University degree in Business Administration, Finance, or a relevant business discipline.
• Mandatory: Highly effective communicator in the Mandarin language.
• At least 2 years of experience in sales and business development.
• Experience handling Chinese business clients is highly desirable.
• Sound knowledge of SME banking products and credit risk management.
• Added Advantage: Diploma in Banking (AKIB).

Method of Application

Apply via:  Sidian Bank on sidianbank.co.ke