Operations Coordinator (People & Culture) — Plan International (Nairobi)

Operations Coordinator (People & Culture)

Overview

Plan International is looking for an organized and proactive Operations Coordinator to join their People & Culture team. This role is essential for delivering a responsive HR operations service to the Global Hub and international employees. You will be a key player in the full employee lifecycle, ensuring that every touchpoint—from onboarding to payroll inputs—is accurate, timely, and aligned with organizational values.

Responsibilities

• Prepare employment contracts, letters, and all essential employee documentation.
• Coordinate pre-employment screening, including reference checks and background vetting.
• Manage and update employee data within the HRIS to maintain 100% data integrity.
• Deliver monthly payroll inputs for international assignees and Global Hub staff.
• Act as the first point of contact for HR-related queries, providing clear and helpful advice.
• Support internal audits and produce detailed HR operations reports.
• Contribute to cross-team projects aimed at improving internal processes and employee experience.

Qualifications & Experience

• Background: Proven experience in HR administration or operations (or a demonstrated career interest).
• Technical Skills: Confidence working with HR systems and managing sensitive personal data.
• Personal Attributes: Strong organizational skills, extreme attention to detail, and a customer-focused approach.
• Mindset: A collaborative spirit with enthusiasm for continuous improvement.

Method of Application

Apply via: Plan International on jobs.plan-international.org