Senior Officer, HR Operations & Learning — BRAC (Nairobi)

Senior Officer, HR Operations & Learning

Job Description

The Senior Officer for HR Operations & Learning is a dual-purpose role focused on streamlining human resource administrative processes and driving institutional growth through Learning and Development (L&D). The officer works closely with departmental heads to identify skill gaps and implement training strategies that align with the organization’s mission. By balancing operational efficiency with a focus on employee development, this role ensures that the workforce remains skilled, engaged, and compliant with both internal policies and national labor laws.

Key Responsibilities

• Conduct comprehensive Training Needs Analysis (TNA) using performance data and skills assessments
• Design and coordinate internal and external training programs to address identified learning gaps
• Manage the end-to-end employee lifecycle operations, including onboarding and documentation
• Monitor the effectiveness of learning initiatives and report on ROI and staff performance improvements
• Oversee HR data management and ensure the accuracy of the Human Resource Information System (HRIS)
• Support the HR Manager in developing and implementing staff development policies
• Assist in the preparation of payroll input and ensure compliance with statutory requirements
• Facilitate performance management cycles and provide guidance on appraisal processes

Qualifications & Experience

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field
• Higher Diploma in Human Resource Management (IHRM) is a distinct advantage
• Minimum of 4-5 years of experience in HR operations with a focus on Learning and Development
• Strong analytical skills and experience in conducting Training Needs Analysis
• Proficiency in using HRIS platforms and Microsoft Office Suite
• Excellent communication, facilitation, and interpersonal skills

Method of Application

Apply via:  BRAC on career44.sapsf.com