ER Investigation Specialist — World Vision Kenya (Nairobi)

ER Investigation Specialist

Overview

Reporting to the Senior Manager of People Investigations, this specialist is responsible for conducting high-quality investigations into sensitive and complex workplace allegations, including harassment and policy violations. The role ensures all investigations are survivor-centered and procedurally sound.

Responsibilities

• Lead professional investigations into complex allegations in line with WVI standard operating procedures.
• Ensure investigations are triaged and conducted in a timely and professional manner.
• Provide technical guidance and coaching to colleagues conducting investigations globally.
• Review and refresh training materials for the network of employee relations investigators.
• Identify and track investigation trends and assess root causes to support corrective actions.
• Produce analytical insights and dashboards for the Board and Senior Leadership.

Qualifications

• Bachelor’s degree in HR, Law, Behavioral Sciences, or Organizational Psychology.
• 4–5 years of experience conducting workplace or organizational investigations.
• Formal certification in workplace investigations (e.g., trauma-informed interviewing).
• Willingness to travel internationally up to 15% of the time.

Method of Application

Apply via:  World Vision Kenya on worldvision.wd1.myworkdayjobs.com