Frequently Asked Questions

Open the job listing you are interested in and review the requirements carefully. Click the Apply button and follow the instructions provided. Depending on the vacancy, you may be asked to submit your CV, cover letter or other application details.

Some jobs may require you to sign in before applying, while others may direct you to an employer's external application page. The instructions on each job listing will tell you what is required.

Applications submitted through your FindJobsKE account may appear in your candidate dashboard, depending on how the employer has configured the vacancy. Applications completed on an external employer website may need to be tracked directly with that employer.

No. FindJobsKE helps job seekers discover opportunities and connect with employers, but hiring decisions are made by the employer or recruiter responsible for each vacancy.

Sign in to your account and open your profile or account settings. Update the information you want to change and save your changes.

Sign in to your candidate dashboard and open your profile or resume section. Upload your updated CV and remove outdated versions where necessary.

First try the password reset option on the login page. If you still cannot access your account, contact us at info@findjobske.com.

Create or sign in to your employer account, open the job posting section and enter the vacancy details. Review the information carefully before submitting the listing.

Yes. Sign in to your employer dashboard, locate the vacancy and use the available edit or delete options. Some changes may be subject to review.

Applications submitted through FindJobsKE can normally be viewed from your employer dashboard under the relevant job listing.

We may review job listings for quality, accuracy and compliance with our platform rules. Listings that appear fraudulent, misleading or inappropriate may be removed.

A payment may fail because of insufficient funds, incorrect payment details, transaction limits or a temporary issue with the payment provider. Check your details and try again. If the issue continues, contact your bank, payment provider or our support team.

Contact our support team with your account information, transaction details and the reason for the request. Refund eligibility depends on the service purchased and the applicable terms.

If a coupon field is available during checkout, enter the valid code before completing payment. Any applicable discount should appear before you confirm the transaction.

Contact us and include the job title, employer name and a link to the listing where possible. We can review reports of suspicious, misleading or potentially fraudulent vacancies.

Be cautious of anyone demanding payment in exchange for a guaranteed job offer. Verify employers carefully before sharing sensitive information or making any payment.

You can email info@findjobske.com, call +254 799 152 010, or use our Contact Us page.