Waiter/Waitress — Nairobi West Hospital Ltd (Nairobi)

Waiter/Waitress

Role Overview

Hospitality within a clinical setting requires a disciplined individual capable of balancing high-standard food service with strict medical dietary protocols. You are responsible for the safe and timely delivery of meals to patients, visitors, and staff across the hospital facility. This position demands an authoritative understanding of food handling safety and the ability to navigate complex hospital environments without compromising service quality. Success in this role is defined by your capacity to operate with minimal supervision while ensuring that every diner receives a courteous and professional experience that aligns with our institutional standards.

Key Responsibilities

• Execute high-quality food and beverage service to patients and staff in a timely, professional manner.
• Navigate diverse hospital departments to transport food items safely and efficiently.
• Enforce hospital dietary guidelines and safety protocols during the delivery process.
• Maintain a professional presentation and deliver clear, courteous communication to all patrons.
• Monitor dining environments to ensure they meet cleanliness and institutional standards.
• Provide consistent, customer-centric service while working independently across shifts.

Qualifications

• Certificate or Diploma in Hospitality or a related professional field.
• Minimum of 1 year of experience specifically within a busy hospital environment.
• Current, valid Food Handler’s Certification.
• Valid Certificate of Good Conduct.
• Demonstrated ability to manage food service tasks with high accountability and precision.

How to Apply

Send your application to: recruitment@nairobiwesthospital.com