Sales and Marketing Officer – Hotel (Amboseli & Maasai Mara) | Emerge Egress

Sales and Marketing Officer – Hotel (Amboseli & Maasai Mara)

Role Overview

Hotels don’t buy “marketing.” They buy staffed departments, faster placements, and fewer hiring headaches. This role sells hospitality recruitment and staffing services, builds a steady client pipeline, and runs practical marketing that keeps the brand visible where decision-makers pay attention.

Key Responsibilities

• Identify and win new hospitality clients through field visits, calls, referrals, and networking
• Pitch recruitment, staffing, and placement services to hotels, lodges, resorts, restaurants, and catering businesses
• Build and manage a consistent pipeline of leads, proposals, and active negotiations
• Hit and exceed monthly and quarterly sales targets
• Prepare tailored proposals, quotations, and service agreements aligned to client needs
• Lead client meetings, presentations, follow-ups, negotiations, and deal closure
• Maintain strong relationships with existing clients to drive repeat business and referrals
• Coordinate closely with recruitment teams on staffing timelines, role profiles, and delivery expectations
• Plan and execute marketing activities that promote hospitality jobs and recruitment services
• Improve brand visibility and positioning within the hospitality sector
• Educate clients and candidates on recruitment processes, timelines, and service offerings
• Respond to enquiries with accurate information and timely follow-through
• Collect client and candidate feedback and channel it into service improvement
• Maintain clean records of leads, client contacts, and marketing activities
• Produce regular sales and marketing performance reports for management
• Follow company policies, ethical standards, and legal requirements in all engagements

Qualifications

• Diploma or Bachelor’s degree in Sales, Marketing, Business Administration, or related field
• At least 2 years of relevant experience
• Experience in sales, marketing, or recruitment is an advantage
• Evidence of achieving sales targets and sustaining a pipeline
• Digital marketing and customer engagement experience is desirable
• Strong negotiation, communication, and client management skills
• Detail-oriented, flexible, and results-driven

How to Apply