Marketing Officer I — Kenya Civil Aviation Authority (Nairobi)

Marketing Officer I

Role Overview

The Marketing Officer I supports the planning and execution of marketing strategies to promote KCAA training products and services. The role focuses on market research, customer engagement, campaign execution, and enrollment growth.

Key Responsibilities

• Implement marketing policies, strategies, and guidelines
• Organize marketing campaigns and promotional activities
• Maintain customer and stakeholder databases
• Support development of digital and web content
• Conduct market research and customer analysis
• Manage advertising requests and promotional materials
• Address customer feedback and improve service experience

Qualifications

• Bachelor’s degree in Marketing or related field
• At least 3 years’ relevant marketing experience
• Diploma in Marketing required for non-marketing degrees
• Strong computer application skills

How to Apply

Interested candidates are required to submit an application letter clearly quoting the job reference number on both the application letter and the envelope, accompanied by:

• Copies of academic and professional certificates

• Relevant testimonials

• A detailed Curriculum Vitae (CV) including full contact details of three (3) professional referees

Applications must be received no later than 23rd February 2026 and should be addressed to:

The Director General
Kenya Civil Aviation Authority
Aviation House – JKIA
P.O. Box 30163 – 00100
NAIROBI

Kenya Civil Aviation Authority (KCAA) is an equal opportunity employer. Female candidates and persons with disabilities (PWDs) are encouraged to apply. Applicants with disabilities are required to attach a copy of a valid NCPWD membership card.