Job Description
Zetech University is seeking IT Interns to support its technology department in Nairobi. This entry-level university IT internship in Kenya requires a Bachelor’s degree in Computer Science, Information Technology (graduated within the last year), and strong Good communication and interpersonal skills. The Interns will support senior IT staff with installation/configuration, resolving basic problems (printing, network connectivity), re-imaging lab machines, helping with inventory checks and asset register updates, and working within the helpdesk ticketing system.
About Zetech University
Zetech University provides practical technical training and requires support staff to maintain its teaching infrastructure. This internship offers recent graduates hands-on experience in university IT operations, network maintenance, and systems support, utilizing a practical, hands-on approach.
Role Overview
The IT Intern provides foundational technical support and administrative assistance. Key duties involve assisting senior staff with routine technical tasks (installation, configuration, maintenance), helping to resolve basic hardware/software issues, maintaining lab readiness (cable management, tidiness), assisting with re-imaging lab machines and deploying updates, performing inventory checks, and documenting issues within the helpdesk ticketing system.
Key Responsibilities
- Technical Support: Assist senior IT staff with installation, configuration and maintenance of computers and operating systems; Assist in resolving basic problems (printing, software access and network connectivity).
- Lab Readiness: Help set up and dismantle IT equipment for classes; Assist in re-imaging lab machines and deploying software updates; Maintain lab readiness through cable management and tidiness.
- Inventory & Helpdesk: Work with the Lab Technician to carry out inventory checks and update the asset register accurately; Use the helpdesk ticketing system and document issues.
- Learning & Meetings: Participate in departmental meetings and training; Hands-on individual, with personal drive and ability to respond efficiently.
Qualification and Experience
- Education: A Bachelors degree in Computer Science, Information Technology from a recognised/accredited university, having graduated within the last year.
- Skills: Good communication and interpersonal skills; Good IT skills; Hands-on individual, with personal drive.
- Other (Not mandatory): Being registered for or having completed the Certified Human Resource Professional (CHRP) (Note: This requirement seems extraneous for an IT role).
How to Apply
Qualified IT graduates for this essential Nairobi university job should submit their application through the official online portal: Zetech University on careers.zetech.ac.ke
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