Healthcare Scheduler – PhoneCall (Solvo Global, Nairobi)

Healthcare Scheduler

Role Summary

The Healthcare Scheduler will coordinate caregiver schedules and client appointments, serving as a key liaison between caregivers, clients, and office management in a fast-paced healthcare environment.

Key Responsibilities

• Answer and manage inbound calls in a professional and customer-focused manner.
• Schedule and coordinate caregiver assignments and client appointments.
• Act as a liaison between caregivers, clients, and the Office Manager.
• Process referrals and inquiries related to healthcare programs.
• Maintain accurate scheduling records and reports.
• Support sales, marketing, and public relations activities when required.
• Uphold company values and demonstrate sound judgment in decision-making.

Requirements

• English proficiency at C1 level.
• Minimum of 2 years’ experience as a healthcare scheduler.
• Strong organizational and basic computer skills.
• Ability to work effectively in a fast-paced environment.

Method of Application

Apply via:  Solvo Global on www.linkedin.com