Job Description
Head of Modern Trade (Strategic & Commercial Lead)
Role Overview
This is a senior commercial role focused on building a Modern Trade engine that scales. The mandate is governance and profitability: define the rules, lead senior relationships, protect margins, and build a leadership layer that executes without constant oversight.
Key Responsibilities
Strategic & Commercial Ownership
- Own Modern Trade P&L performance including margins, rebates, and trade investments
- Translate company strategy into Modern Trade choices on where to grow, protect, or exit
- Design price architecture, promotional ladders, and trade terms governance
- Act as the final escalation point for high-stakes commercial risk decisions
Executive Account Leadership
- Lead senior relationships with Modern Trade chains including Naivas, Quickmart, Chandarana, Clean Shelf, Eastmatt, and others
- Own Joint Business Planning including targets, assumptions, risk, and ROI clarity
- Negotiate annual contracts, rebates, claims, and deductions with disciplined documentation
Governance, Not Micromanagement
- Define execution standards and build dashboards that replace day-to-day supervision
- Ensure credit, claims, and pricing compliance through process design and reporting control
Leadership, Delegation & Scale
- Lead and develop Key Account Executives as owners of outcomes
- Delegate execution while maintaining clear decision rights and escalation paths
- Build succession depth and reduce dependency on single individuals
Cross-Functional Authority
- Drive alignment with Finance on margin and trade spend governance
- Align with Supply Chain on OTIF performance and availability discipline
- Align with Marketing on NPD and activation priorities with Modern Trade realities
- Provide executive insight and recommendations that inform leadership decisions
Qualifications
- 10+ years FMCG experience with senior Modern Trade exposure
- Demonstrated Joint Business Planning ownership
- Proven P&L and trade spend governance experience
- Track record leading managers and building leadership capability
- Comfort prioritising margin protection over volume when required
How to Apply
Apply online via: People FOCO on peoplefoco.etalent.net
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