Food & Beverage Manager – Hotel (Amboseli & Maasai Mara) | Emerge Egress

Food & Beverage Manager – Hotel (Amboseli & Maasai Mara)

Role Overview

This position owns the daily performance of all food and beverage outlets, balancing guest experience, standards, staffing, and financial outcomes. The focus is operational control, hygiene compliance, service consistency, and revenue growth across the properties.

Key Responsibilities

• Manage budgets, forecasts, F&B financial performance, ordering, staffing, and controls
• Keep food and beverage operations running smoothly and aligned to quality and service standards
• Prepare and present periodic performance and revenue reports to management
• Hold regular staff meetings for information flow, issue resolution, and trend updates
• Act as a professional contact point for individual and corporate client enquiries
• Coordinate functions and events, delegating effectively to supervisors when needed
• Set departmental targets, schedules, policies, and operating procedures
• Monitor inventory and enforce cost control across outlets
• Enforce health, safety, and hygiene standards and ensure compliance with regulations
• Plan and refresh menus based on trends, guest preferences, and performance insights
• Support recruitment, mentoring, and staff development to maintain strong service delivery
• Work with marketing to promote offerings, specials, and events
• Implement F&B initiatives that support hotel targets and measurable outcomes
• Conduct inspections per policy and maintain readiness for audits
• Develop checklists and operational documents for all service outlets
• Review feedback in F&B meetings and take immediate corrective action where needed
• Ensure inductions and onboarding are completed before staff begin active duty
• Keep teams informed on hotel operations and activity calendars
• Perform other assigned duties within scope

Qualifications

• Diploma or Bachelor’s degree in Hospitality Management, Food Service Management, Business, Culinary Arts, or related field
• At least 3 years’ experience in food and beverage management, preferably in a luxury or business hotel
• Proven hygiene and quality standards implementation and monitoring
• Strong grasp of cost management, budgets, and revenue optimisation
• Familiarity with ERP or hotel systems and Microsoft Office tools
• Strong leadership, communication, attention to detail, and problem-solving skills
• High integrity and strong organisational discipline

How to Apply