Admin and Business Support Officer | SKM Africa Careers

Admin and Business Support Officer

Role Overview

This is a high-trust support role that sits right next to the Managing Director’s day-to-day priorities. You will keep the MD’s schedule tight, communications orderly, and the Head Office running smoothly—without noise, missed follow-ups, or avoidable delays.

Key Responsibilities

• Manage and coordinate the Managing Director’s calendar, including meetings, appointments, and engagements
• Act as a liaison between the Managing Director and internal/external stakeholders (clients, suppliers, staff)
• Screen, prioritise, track, and follow up on correspondence and action items directed to the Managing Director, including confidential matters
• Coordinate office activities and operations to improve efficiency and ensure compliance with company policies
• Manage front desk operations, including welcoming visitors and directing them appropriately
• Handle incoming calls, emails, letters, packages, and general office communications
• Oversee office cleanliness, workstation order, and coordination of support staff responsible for office upkeep
• Track office supplies and inventory levels and place orders when needed
• Support general administrative and operational tasks that keep the Head Office functioning effectively

Qualifications

• Diploma or Bachelor’s degree in Business Administration or a related field
• 2–3 years’ experience in administration or office support (financial services exposure is an advantage)
• Strong organisation and multitasking ability with close attention to detail
• Proficiency in Microsoft Office applications; familiarity with CRM systems is beneficial
• Excellent written and verbal communication skills
• High integrity, professionalism, and ability to handle confidential information responsibly
• Customer-focused mindset with a practical approach to supporting team operations

How to Apply

Apply online via:  SKM Africa on skm.co.ke